Shipping Address

We will only ship to addresses provided in the billing address or shipment address provided during your purchase. Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses. We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us. All re-delivery of goods to you will be charged for an associated shipping charges which will be disclosed upon request for a second delivery attempt.

Change In Shipping Address

If you have any request for change of shipping address, please email us at followvintagesac@gmail.com within 12 hours upon your order submission. If request of change in shipping address is made after 24 hours upon order confirmation, we shall not be held liable for any circumstances arise.

Shipping Time

It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your destination when shipped with Poslaju. The actual shipment delivery hours depend on shipping partners’ arrangement and any circumstances are beyond our capacity.

Tracking Number

Once goods are picked up by our shipping partner, the tracking ID for the package will be available. Any communication is to be via WhatsApp.

Disclaimer

We offer physical shopping experience at our store. You can make purchase online and self-collect at our premise.

Once the goods sold left our premise, including arranged postage and/or delivery provided by us or third-party
logistics service provider, we shall not be held liable for any damage or loss of the goods, including during the delivery process.

We offer delivery using Poslaju as our free basic delivery option within Malaysia. Should you prefer a peace of mind with extra charges on insurance option and/or any premium delivery service providers, please let us know before confirming the delivery option. We will gladly assist you with the delivery at additional charges.

We reserve the right to amend the policies from time to time if deemed necessary, in which no prior notification or
approval from the customer is required.