Effective date: 1 October 2025

Who we are. “Vintage Sac” (“we”, “us”, “our”)
operates retail and online channels for preloved luxury goods in Malaysia.

What we collect

• Identity & contact details (name, email, phone, addresses)
• Order & payment details (order history, payment method; we do not store full card numbers)
• Device & usage data (cookies/analytics, IP, pages viewed)

Why we use your data (PDPA purposes)

• To process orders, payments, deliveries, returns, and support
• To manage your account and communicate about your purchases
• To send updates, promotions, and surveys (only if you opt in; you can opt out anytime)
• To prevent fraud, secure our services, and comply with legal obligations
• To improve our website, products, and customer experience (analytics/metrics)

Sharing your data

We share data with trusted providers who help run our business (payment processors, delivery partners, IT/hosting, analytics, marketing tools), our professional advisors, and—as required—law enforcement or regulators. If our business is re-organised, merged, or sold, customer data may be transferred as part of that transaction, under confidentiality obligations.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and measure site performance. You can manage cookies via your browser settings; blocking some cookies may affect site functionality.

Cross-border transfers

Where service providers process data outside Malaysia, we take reasonable steps to ensure an equivalent level of protection.

Retention

We keep personal data only as long as needed for the purposes above (for example, tax/accounting records are kept for the statutory period), then delete or anonymise it.

Security

We implement reasonable administrative, technical, and physical safeguards. No method is 100% secure; please protect your account credentials.

Your choices & rights

• Access/correct your personal data
• Withdraw consent to marketing at any time (unsubscribe link in emails or contact us)
• Ask questions about how we process your data

Contact us

Vintage Sac

Email: followvintagesac@gmail.com

Updates to this policy

We may update this policy to reflect changes to our practices or legal requirements. Material changes will be posted on our website with a new effective date.